Well Done! By reading this we guess you must be considering retraining for a new career - so already you've made a start. Less of us than you'd think are satisfied with our careers, but most just moan and do nothing about it. You could join a select group who make a difference in their lives.

We suggest that you discuss your ideas first - find an industry expert; an advisor who can get to the bottom of what you'll like in a job, and work out what career tracks you may be suited to:

* Do you like to work collaborating with people? Would you prefer to work with a small team or with many new people? It could be working by yourself on specific tasks may be your preference?

* Have you given much thought to which market sector you maybe could work in? (Post credit crunch, it's more important than ever to get it right.)

* Is this the last time you envisage re-training, and if it is, will your chosen career path offer that choice?

* Do you think being qualified will give you the opportunity to discover new employment possibilities, and remain in employment until your retirement plans kick in?

The most significant market sector in Great Britain that fulfils the above criteria is Information Technology. There's a need for more knowledgeable technicians in this market, just check out any jobs website and there'll be a long list. But don't think it's full of techie geeks sitting in front ofscreens every day - it's much more diverse than that. Large numbers of workers in IT are just like you and me, but they enjoy their work and get well paid.

A competent and specialised advisor (as opposed to a salesman) will talk through your current situation. This is paramount to understanding your starting point for training. Quite often, the training inception point for a person with experience will be hugely different to someone just starting out. It's wise to consider user-skills and software training first. It can brush up on your current abilities and make the transition to higher-level learning a little less steep.

Being at the forefront of the leading edge of new technology really is electrifying. Your actions are instrumental in defining the world to come. We've barely started to see just how technology will define our world. The internet will massively change the way we see and interact with the entire world over the years to come.

Let's not ignore salaries also - the average salary in Great Britain for an average person working in IT is much better than in the rest of the economy. Odds are you'll make a much greater package than you would in most other jobs. Demand for professionally qualified and skilled IT workers is a fact of life for quite some time to come, thanks to the ongoing growth in this sector and the very large skills gap that remains.

One thing you must always insist on is full 24x7 support through dedicated instructors and mentors. Too many companies only provide support to you inside of office hours (typically 9am-6pm) and sometimes a little earlier or later (but not weekends usually). Be wary of any training providers who use 'out-of-hours' messaging systems - with the call-back coming in during office hours. It's no use when you're stuck on a problem and could do with an answer during your scheduled study period.

The most successful trainers incorporate three or four individual support centres across multiple time-zones. By utilising an interactive interface to seamlessly link them all, no matter what time you login, help is at hand, with no hassle or contact issues. Never ever take second best when it comes to your support. Most would-be IT professionals who can't get going properly, are in that situation because of a lack of support.

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